How to unblock a sender in Outlook

Outlook 2016
Now we receive a lot of messages. Some messages have been marked as junk mail automatically or by some rules, but sometimes you really need to receive those emails.
For example, subscriptions or regular reports often marked as junk mails.
You can unblock any sender in Outlook easy and fast.

If you have an email from the sender in the Junk E-mail (Spam) folder that you want to unblock, select this email and do one of the following:

  • On the Home tab, in the Delete group, click Junk:
    Junk in the Delete group Outlook 365

    In the Junk drop-down list, select Never Block Sender:

    Junk drop-down list in Outlook 365
  • Right-click on the selected email and choose Junk -> Never Block Sender:
    Junk in the popup menu Outlook 365

Outlook will show the message that selected sender is unblocked, for example:

Message in Outlook 365

To add any sender to the Safe Senders list, do the following:

   1.   On the Home tab, in the Delete group, click the Junk drop-down list and then click Junk E-mail Options...:

Junk E-mail Options in Outlook 365

   2.   In the Junk Email Options dialog box, select the Safe Senders tab:

Safe Senders in Junk E-mail Options dialog box Outlook 365

   3.   To add a new sender to the Safe Senders list, click Add... and then in the Add address or domain dialog box, enter the sender's address. For example:

Add address or domain dialog box in Outlook 365

See also this tip in French: Comment débloquer un expéditeur dans Outlook.

If you have any questions or suggestions, please feel free to ask OfficeToolTips team.