How to change the Mail Count Display

Outlook can display either the number of unread e-mails or the total number of e-mails in a folder alongside the folder name.

For example:

  • The number of unread e-mails displayed in round brackets:
    Number of Unread e-mails in Outlook 2016
  • The total number of e-mails displayed in square brackets:
    Total e-mails in Outlook 2016

To choose which number you want to be displayed, do the following:

    1.    Right-click the folder and select Properties:

Folder popup in Outlook 2016

    2.    From the folder's Properties dialog box, you can choose one of the following options:

Folder Properties in Outlook 2016
  • Show number of unread items
  • Show total number of items

    3.    Click OK.