How to change the Mail Count Display

Outlook 2016 2013 2010 2007
Outlook can display either the number of unread e-mails or the total number of e-mails in a folder alongside the folder name.

For example:

  • Here is the number of unread e-mails displayed in round brackets:
Number of Unread e-mails in Outlook 2003
  • Here is the total number of e-mails displayed in square brackets:
Total e-mails in Outlook 2003

To choose which number you want to be displayed, do the following:

   1.   Right-click the folder and select Properties:

   2.   From the folder's Properties dialog box, you can choose one of the following options:

Folder Properties in Outlook 2003
  • Show number of unread items
  • Show total number of items

   3.   Click OK.

If you have any questions or suggestions, please feel free to ask OfficeToolTips team.