Message settings

Outlook 2016 2013 2010 2007 2003
The Outlook for Windows message window that opens when you create a new message, reply to, or forward a message does not display all message fields. The most used options are available directly in the message composition window:
  • In the Tags group on the Message tab:
    Tags group in Classic ribbon Outlook 365  or   Tags group in Simplified ribbon Outlook 365
  • In the Tracking and More Options groups on the Options tab:
    Tracking group in Classic ribbon Outlook 365  or   Tracking group in Simplified ribbon Outlook 365  and   More Options group in Classic ribbon Outlook 365  or   More Options group in Simplified ribbon Outlook 365

The most complete set of parameters that can be used, except tracking flags, is presented in the Properties dialog box:

Profile properties in Mail dialog box Windows 10

The Properties dialog box can be opened:

  • by clicking the dialog box launch button in the lower right corner of any of the Tags, Tracking, and More Options groups:
    Tags dialog box launch button in Classic ribbon Outlook 365  or   Tracking dialog box launch button in Classic ribbon Outlook 365  or   More Options dialog box launch button in Classic ribbon Outlook 365
  • by clicking the File tab, then clicking the Properties button:
    Properties button in Information pane Outlook 365

Message importance (priority)

Outgoing messages can be assigned importance levels so that recipients can quickly understand whether the message's contents need to be processed as soon as possible or postponed for a later time. Some email clients of providers or organizations may be configured so that low-importance emails are sent only outside business hours.

You can use one of three importance levels: Low, Normal (default), and High. Each new outgoing message will automatically be set to the Normal importance level:

Received messages in Outlook 365
  • The Low priority messages are marked with a blue down-pointing arrow (Low importance in Outlook 365) and have the "This message was sent with Low importance" information above the message body:
    Received message with Low importance in Outlook 365
  • the High priority is displayed as a red exclamation point (!) and has the "This message was sent with High importance" information above the message body:
    Received message with High importance in Outlook 365

Note: See more about working with message importance (priority).

Message sensitivity

You can specify whether the message should be treated as regular, private, or confidential by setting Normal (default), Personal, Private, or Confidential sensitivity levels. By applying a sensitivity level to a message, you can ensure that all recipients of your message understand how sensitive the content of your message is and will act accordingly. Sensitive settings only notify people receiving the message that they may want to treat the message differently than a regular message. Some organizations have special rules for handling confidential messages that do not even allow messages with some sensitivity level to be sent outside.

By default, each outgoing message is automatically assigned a Normal sensitivity level (see how to customize the Sensitivity level for all outgoing messages in Outlook for Windows). To assign another level of sensitivity:

  • You can't find special buttons on the ribbon by default (see how to customize the ribbon for more details),
  • In the Properties dialog box, in the Settings section, click the Sensitivity drop-down arrow and choose one of the following options:
    Sensitivity in Properties dialog box Outlook 365
    • The Normal option indicates that the message contents are standard or customary.
    • The Personal option suggests that the message contains personal and, thus, sensitive information. The information "Please treat this as Personal" is placed at the top of the message:
      Received message with Personal option in Outlook 365
    • Private - Use this option to prevent the message from being edited (text changes, copy, paste, and so on) after you send it. The information "Please treat this as Private" is placed at the top of the message:
      Received message with Private option in Outlook 365
    • The Confidential option indicates that the message contents are restricted or private. The recipient can edit confidential messages. Marking the message Confidential only suggests how the recipient should handle the message's contents. The information "Please treat this as Confidential" is placed at the top of the message :
      Received message with Confidential option in Outlook 365

Note: When replying or forwarding to email messages with a specified sensitivity level, this level is maintained for the reply or forward email message.

Security settings

To set security settings to a single message, in the Properties dialog box, under Security, click the Security Settings... button:

Security Settings in Properties dialog box Outlook 365

In the Security Properties dialog box:

Security Properties dialog box in Outlook 365
  • Select the Encrypt message contents and attachments checkbox to apply the Digital ID, then click OK.

    Note: If you do not have a digital ID enabled, an error message will be displayed.

  • Select the Add digital signature to this message checkbox to apply the digital signature, then click OK.

    You can also:

    • Select the Send this message as clear text signed checkbox if the recipients do not use an email client that supports S/MIME security.
    • Select the Request S/MIME receipt for this message checkbox - this feature requires the recipient to use an email client that supports the S/MIME security standard.

The options convert the message from readable plain text to encrypted text. Only the recipient who has the private key that matches the public key used to encrypt the message can see a readable text. However, any recipient without a private key sees illegible text.

Add the voting buttons

To poll all recipients and ask questions with a limited set of answers, it is very useful to use Voting buttons. Recipients can use Voting buttons to reply to your email, and your results will be automatically calculated for you.

In the Properties dialog box, under Voting and Tracking options, the Use voting buttons drop-down list allows adding custom voting buttons (see how to add and use voting button in Outlook for more details):

Voting list in received message Outlook 365

Request delivery and read receipts

To be sure that someone has received your message, you can request:

  • A delivery receipt:
    Request a delivery receipt in Outlook 365
  • A read receipt:
    Request a read receipt in Outlook 365

In the Properties dialog box, under Voting and Tracking options, use the Request a delivery receipt for this message and Request a read receipt for this message options to request notifications that your message has been received and read (see how to request Delivery or Read Receipt for a message for more details).

Redirect replies

In Outlook, you can configure the ability to forward replies sent in response to your message to another email address. For example, if you want to collect some data from your employees, send a message from your account, but using this feature, redirect all responses to the account of the responsible person.

The recipient won't know that you have chosen to redirect replies to another address until they click the Reply button and see a different email address shown in the To field:

Example with different From and To addresses in message Outlook 365

To customize the redirect replies, in the Properties dialog box, in the Delivery options section, check the Have replies sent to option if you want replies to this message to be sent to a different address than the one from which this message is sent. See more about re-directing replies.

Send a message later

Microsoft Outlook supports scheduling email messages to be sent later and time instead of sending them immediately. You can set up different delivery schemes: set up sending only manually, set sending time for all or a specific message, etc. See how to set up different message sending schemes in Outlook.

To customize the message delivery scheduling, in the Properties dialog box, in the Delivery options section, check the Do not deliver before option and select the date and time when this message should be sent (see how to send an E-mail later for more details):

Properties dialog box in Outlook 365

Set an expiration date

A message expiration date can be useful if you need a response before a certain point in time. Strictly speaking, this is a soft indication that this information (survey, data, etc.) is relevant only until the specified time:

Example of message with expiration date and time in Outlook 365

To set up the message expiration date, in the Properties dialog box, under Delivery options, check the Expires after option and select the date and time after which recipients will not waste time responding (see more about messages with expiration date and time):

Expires after in Properties dialog box Outlook 365

Customize the Sensitivity level for all outgoing messages in Outlook for Windows

To mark all outgoing messages with preferred Sensitivity, follow these steps:

   1.   On the File tab, click Options:

Options in Outlook 365

   2.   In the Outlook Options dialog box, open the Mail tab.

Note: You can easily open the Mail tab in the Outlook Options dialog box by right-clicking the Mail icon in the Navigation bar and choosing Options... in the popup menu:

Mail Options in new Navigation bar Outlook 365   or    Mail Options in Navigation bar Outlook 365

See more about customizing the Navigation bar in Outlook.

   3.   In the Outlook Options dialog box, on the Mail tab, under Send messages, select the needed value from the Default Sensitivity level dropdown list:

Default Sensitivity level in Outlook Options 365

See also this tip in French: Paramètres de message.

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